Fast Start Bonus Help

Need help setting up direct deposit?

Your Fast Start Bonus depends on getting a qualifying direct deposit into your new Chime account. If you're stuck on that step, tell us where things went sideways and we'll help you sort it out.

Before you write in: most direct deposit questions come down to one of three things — your Chime account and routing number, telling your employer's payroll system to use them, and timing (deposits usually take one full pay cycle to kick in). If you already have your Chime account and routing number handy, mention that below and we can skip straight to the next step.

We typically reply within one business day. This form is for general help with the sign-up and direct deposit process — for anything specific to your account, balance, or transactions, contact Chime support directly in the app.

While you wait

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Our step-by-step guide covers account opening through activating SpotMe and Credit Builder.

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